|
However you contact us, we'll do our best to answer your questions quickly and clearly. If we can't give you a full answer there and then, in most cases we'll get back to you within 3 working days.
Please use the response form, or one of the addresses or telephone numbers below. Lines are open from 08:00 to 18:00, Monday to Friday (excluding Bank Holidays).
The Advice team are unable to give investment advice by email, so if you're an account customer and want advice on UK shares, funds or investment trusts do call them direct - that way we can be sure we gather all the relevant information to give you a considered opinion based on your circumstances and objectives.
|
email or call us |
| customer service | email: | service@share.co.uk |
| phone: | 01296 41 41 41 |
| fax: | 01296 41 41 40 |
|
| for general service and account enquiries, including copy statement requests, service information, forms, dividend enquiries, amending existing investment instructions etc. | | |
|
|
|
| dealing team | email: | dealing@share.co.uk |
| phone: | 01296 41 42 43 |
|
| for dealing instructions, limit amendments and the up-to-date position on transactions. | | |
|
|
|
| advice team | email: | advice@share.co.uk |
| phone: | 01296 41 43 45 |
|
| for generic investment issues. Please do not email requests for specific investment advice as we will often need additional information: if you are an account customer and want advice on specific UK shares or Investment Trusts please call us rather than mailing. Please note that for regulatory purposes we are unable to give advice to non-customers and calls will be recorded. | | |
|
|
|
| corporate actions | email: | corpactions@share.co.uk |
| phone: | 01296 41 40 41 |
|
| for questions relating to changes in your holdings, such as take-overs, mergers, share splits etc. | | |
|
|
|
| sales | email: | sales@share.co.uk |
| phone: | 08000 28 28 12 |
|
| for further information about our services for businesses. | | |
|
|
|
| human resources | email: | hr@share.co.uk |
| phone: | 01296 43 94 40 |
|
| in relation to current job opportunities etc. Alternatively, visit our team for current details. | | |
|
|
|
| nominee services | email: | nominee@share.co.uk |
| phone: | 01296 41 41 44 |
|
| for questions relating to the current status of the transfer of ISA and CTF accounts. | | |
|
|
|
| compliance | email: | compliance@share.co.uk |
| phone: | |
|
| if you don't feel we've answered your questions or concerns to your complete satisfaction, we want to know. Speak with the team manager and, if you still feel we've not been completely fair and open, drop us a line or ask for our compliance team to give you a call. Please refer to our complaints policy.
| | |
|
|
|
write to us |
| Write to: | The Share Centre
P O Box 2000
Aylesbury
Bucks
HP21 8ZB
| |
visit us |
|
Our offices are open from 08:30 to 17:00, Monday to Friday and we'll be pleased to see you.
If you are calling to meet with a particular person we would ask that you make specific arrangements in advance, that way we can ensure your trip isn't wasted. Use the appropriate telephone number shown above or call us on 01296 41 41 41.
How to get to The Share Centre: print a map
|
|
|
|
|
|
